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Delete Your Account

We're sorry to see you go. Here's how to delete your account and data.

Delete Account In-App

You can permanently delete your account directly from the app:

  1. Open the app on your device
  2. Go to Profile tab (bottom navigation)
  3. Scroll down to the “Danger Zone” section
  4. Tap “Delete Account”
  5. Confirm deletion when prompted

Note: This action is immediate and cannot be undone.

What Gets Deleted

When you delete your account, we permanently remove:

  • Your profile information (name, email)
  • All reference photos you uploaded
  • All AI-generated dress images
  • Your journey history and style preferences
  • Any remaining unused credits
  • All associated account data

Unused Credits

If you have unused credits in your account, they will be permanently forfeited upon deletion. Bride View uses one-time purchases (not subscriptions), so there are no recurring charges to cancel. However, unused credits cannot be refunded after account deletion.

We recommend using your remaining credits before deleting your account.

Refund Requests

If you'd like to request a refund for a recent purchase, please contact the app store where you made your purchase:

iOS (Apple)

Visit Apple's refund page or go to Settings → [Your Name] → Purchase History on your iPhone.

Android (Google Play)

Visit Google Play's refund page or open Google Play Store → Profile → Payments & subscriptions.

Need Help?

If you're having trouble deleting your account or have questions, please contact us:

Email: support@axiomtrinitylabs.com

We typically respond within 24–48 hours.

For more information about how we handle your data, please see our Privacy Policy.